We take data protection seriously
Protecting your privacy when processing personal data is important to us. When you visit our website, our web servers automatically save the IP address of your internet service provider, the website from which you visited our website, the pages on our website you have viewed, and the date and duration of your visit. This information is essential for the technical transmission of the website and safe server operation. This data is not subjected to personalised analysis.
When you submit data via the contact form, this data will be saved on our servers as part of data backup. We only use your data to process your request. Your data will be treated as strictly confidential. It will not be shared with third parties.
metronom Eisenbahngesellschaft mbH
Tel.: +49 (0)581 97 164-0
Personal data is data concerning you. This includes your name, your address and your email address. You are not required to disclose any personal data in order to visit our website. In some cases we may need your name and address, along with additional information, to provide you with the requested service.
The same applies in the event that we supply you with information materials at your request or if we respond to your inquiries. In these cases you will always be notified. Furthermore, we only save data you have transmitted to us automatically or voluntarily.
When you use one of our services, we typically only collect the data necessary to offer our services to you. We may request additional information but this is of a voluntary nature. Any personal data we process is processed only for the purpose of offering our services to you or to pursue our commercial objectives.
Non-identifying data stored automatically
When you visit our website we store certain information for administrative and technical reasons. These are: browser type and version, date and time of your visit and IP address.
This data is anonymised and only used for statistics purposes or to improve our internet and online services.
This anonymised data is stored on secure systems - separately from personal data - and cannot be used to identify individuals. This means your personal data always remains protected.
When you visit our website we may store information on your computer in the form of cookies. Cookies are small files which an internet server transmits to your browser and saves to its hard drive. Only the internet protocol address is saved in this context – no personal data. This information saved in cookies allows our website to automatically recognise you the next time you visit, making it easier to use.
Applicant management via Umantis recruiting app
We collect various types of information as part of the application process. This includes in particular your personal data with contact information, as well as a description of your education, work experience and skills. You also have the option of providing us with electronic documents such as references or cover letters.
We do not require information from you which is prohibited under the German General Equal Treatment Act (Allgemeinen Gleichbehandlungsgesetz) (race, ethnicity, gender, religion or ideology, disability, age or sexual identity). We also ask you not to submit information related to medical conditions, pregnancy, ethnicity, political views, philosophical or religious beliefs, membership in a union, physical or mental health or sexuality. The same applies to contents which could potentially violate the rights of third parties (e.g. copyrights, press law or general rights of others).
Personal data is only collected, saved, processed and used for purposes related to your interest in current or future employment with us and to process your application. It will not be shared with third parties. When using the online application process, data such as name, address, telephone number, email address, etc. will be collected. This data generally serves the purpose of enabling us to contact you regarding your application.
Upon a successful application, the data provided may be used for administrative purposes related to employment.
Your online application is received and used solely by the relevant persons at our company. All employees entrusted with data processing are obligated to keep your data confidential. Your information will never be disclosed to third parties. The data is only processed in Germany.
If we are unable to employ you, the data provided by you will be saved for up to six months, within the framework of legal retention periods, for the purpose of responding to questions related to your application and rejection.
With your explicit written consent to keep and store your data longer, we may also consider you for future vacancies. Otherwise all of your application data will be deleted.
We process online applications using the applicant management software Umantis from Haufe-Lexware GmbH & Co. KG, part of the Haufe Group, Munzinger Straße 9, 79111 Freiburg. We have therefore concluded a data processing contract with Haufe-Lexware in compliance with Article 28 of the General Data Protection Regulation.
Use of the Matomo web analysis service (formerly PIWIK)
The information generated by the cookies, for example time, location and the frequency at which you visit our website, including your IP address, is transmitted to our PIWIK server, where it is then stored. Your IP address is promptly anonymised during this process so you as the user remain anonymous to us. The information generated by the cookie about your use of this website is not disclosed to third parties. You can configure your browser software to prevent the installation of cookies; however, please note that in this case you may not be able to make full use of all website functions.
Use of Google Maps
This website uses Google Maps to show maps and generate directions.
Google Maps is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
By using Google Maps on this website you agree to the data obtained automatically and provided by you being collected, processed and used by Google, its agents or third-party suppliers.
Newsletter with CleverReach
We use the double opt-in process for sending newsletters, meaning you will only receive a newsletter by email after first expressly confirming you wish to activate the newsletter service. We will then send a notification email and ask you to click a link in the email, confirming that you wish to receive our newsletter. When you subscribe to our newsletter we store your IP address and the date you subscribed. This data is stored solely for evidence purposes in the event that a third party has misused your email address to subscribe to the newsletter without your knowledge or consent. If at any time you no longer wish to receive the newsletter, you may withdraw your consent at no cost other than the base rate incurred for transmission.
Newsletters are sent using "CleverReach", a service provided by CleverReach GmbH & Co. KG, Rastede, Germany.
The email addresses of subscribers to our newsletter as well as the other data explained in this notice are saved on CleverReach servers. CleverReach uses this information to send and analyse the newsletter on our behalf. However, CleverReach is not authorised to use the data of our newsletter subscribers to contact them personally, or to disclose this data to third parties.
The newsletters contain a so-called "web-beacon", i.e. a file the size of a pixel which is retrieved from the CleverReach server when the newsletter is opened. As part of this retrieval, technical information such as information about your browser and your system, as well as your IP address and the time are collected first. This information is used to make technical improvements to our services using the technical data or the target groups and their reading behaviours using their retrieval locations (which can be determined using the IP address) or access times. The statistical enquiries also include determining whether the newsletters have been opened, when they were opened and which links have been clicked on. Although this information could be matched with the specific newsletter subscribers for technical reasons, neither we nor CleverReach intend to monitor individual users. Instead we use the analysis to determine the reading behaviours of our users and to tailor our content to them, or to send different content based on the interests of our users.
We have implemented technical and administrative safeguards to protect your personal data against loss, corruption, manipulation and unauthorised access. All of our employees and service providers are obligated to comply with the applicable data protection laws.
Any personal data we collect and process is encrypted before it is transmitted. This means your data cannot be misused by third parties. Our safeguards are continuously being improved and our privacy notices are routinely updated. Please ensure you have the latest version.
Rights of data subjects
Please contact us at any time to obtain information about which of your personal data we store or if you wish to have it corrected or erased. You also have the right to restriction of processing (Article 18 GDPR), to object to processing (Article 21 GDPR) and the right to data portability (Article 20 GDPR).
In these cases, please contact us directly.
All prospective and actual visitors to our website can contact us regarding data protection at:
Mr Christian Volkmer
Projekt 29 GmbH & Co. KG
Tel.: +49 (0)941 2986930
Fax: +49 (0)941 29869316
If our data protection officer is unable to respond to your request to your full satisfaction, you have the right to lodge a complaint with the competent data protection supervisory authority for your state.